We want you to love your commute. If your scooter isn't the perfect fit, you can return it within 30 days of delivery. To be eligible for a full refund, the scooter must be in original packaging, have fewer than 10 miles on the odometer, and be free of any cosmetic damage. Simply contact our support team to initiate a return. Please note that return shipping fees apply unless the unit is defective upon arrival. Your journey matters to us—let’s make it right.